Find us in the Ark Centre,
Basingstoke and North
Hampshire Hospital

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Frequently asked questions

How many books, videos may I borrow from the library?

How long may I borrow books, videos and CDRoms for?

Where do I return books to?

How do I obtain an out of hours library door card?

How do I obtain an Athens username and password?

What do I do if I have forgotten my Athens password?

What are the library's opening times?

What photocopying facilities are there in the library?

 



How many books and videos may I borrow from the library?

A total of 8 items (books and/or videos) maybe borrowed at any one time. This does not include inter library loans. See the library services section on borrowing for more information.

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How long may I borrow books, videos and CDRoms for?

Books have an initial loan period of 1 month and the loan maybe renewed on 2 further occasions making a maximum loan period of 3 months. There are also some short loan books with a loan period of 14 days with 2 further consequetive renewals making a maximum short loan period of 6 weeks. Whereas videos and CDRoms are loaned for a period of 1 week initially with 2 further consequetive renewals permitted making a maximum loan period of 3 weeks. See the library services section on borrowing for more information.

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Where do I return books to?

Books maybe returned to the library desk or the return books box inside the library entrance which is available out of hours. There is also a return books box on level B of the hospital, in the corridor by the canteen and nurse bank entrances. This box is also available out of hours and is emptied on a daily basis.

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How do I obtain an out of hours library door card?

Access to library resources outside normal opening hours is available to library members via a card system on receipt of a £10 deposit, which is refundable when your card is returned. A form needs to be completed which is available from the library.

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How do I obtain an Athens username and password?

An Athens username and password can be obtained by completing the self registration form at: https://register.athensams.net/nhs/. Further information is available on the Athens registration page.

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What do I do if I have forgotten my Athens password?

Athens passwords can be reset by following this link.

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What are the library's opening times?

Staffed library opening times can be found on the opening times page.

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What photocopying facilities are there in the library?

There is a self-service photocopy machine available in the library. The library also offers a charged photocopying service. Further details on the photocopying service can be found on the photocopying page.

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Healthcare Library, Basingstoke and North Hampshire Hospital © 2008