Find us in the Ark Centre,
Basingstoke and North
Hampshire Hospital

FAQs Quick Ref Site Map Email Us

 

New library users

This is a brief introduction for external members, follow this link for full eligibility criteria.

 

Getting started

  • Complete and return a registration form with the appropriate annual subscription of £25.

  • Arrange a basic library induction to enable you to make the most of the library.



Borrowing books

  • You may borrow up to eight books at any one time.

  • Search our SWIMS Catalogue online from any computer connected to the internet or from the dedicated computer by the book shelves in the library. See online guide for more help.

  • If the book is held in our library and is available, look for the classmark (one or two letters and a number). The yellow signs on the end of the shelves will help you find the book. Alternatively, ask a member of staff for assistance.

  • Library locations are listed by codes; Basingstoke is H18. If the search results show that we normally hold the copy you require but it is currently on loan, then you can contact the library to reserve a copy.

  • If a book is not held in our library, complete, print out and send to the library a book request form and we will try to borrow the book from another library for you. (A charge of £5 per book + postage & packaging applies).

 

Finding journal articles

  • Print journals held within the library are for reference purposes only and may not be borrowed.

  • Lists of our print journals holdings are freely available (title and subject order).

  • Self-service photocopying is available with the purchase an Emos card* for £3 which gives 60 copies (5p per page). *The Emos card can also be used in the printer.

  • Serviced photocopying is available at £2 each + 10p per page + p&p.

  • If we do not hold the journal required, it may be possible to obtain a photocopy of an article from a regional healthcare library at £2 each + p&p.

  • It is also possible to request a literature search to be carried out on your behalf by a member of the library
    team. (£20 each + p&p). Complete and return a literature search request form.



Computers

  • There are 12 flat screen PCs for general use. Please speak to a member of the library team to obtain a log-in for access.

  • A scanner is also available.

  • All PCs are connected to a single black and white printer. In order to print, you will need to purchase an Emos card* for £3. This will enable you to print up to 60 pages (5p per page). *The Emos card can also be used in the photocopier.



Other important things

  • There is a book returns box near the canteen and another within the library itself; both of these are emptied daily.

  • The library is staffed until 7pm on Tuesdays. Please see the opening hours for the rest of the week.

  • The library team can be contacted by email, telephone or in person. Do get in touch if you need any help.

 

Healthcare Library, Basingstoke and North Hampshire Hospital © 2008